To view your Reports, please follow these steps:
1. Go to the WeListen menu.
2. Under the Actions heading for your chosen survey, click on the bar graph icon.
Understanding the Reports
Depending on how you group and filter your data, you'll be able to see which areas scored highly and where improvement is needed.
Each graph is organised in the following way:
- Furthest to the left - the overall average.
- Left to right - lowest scoring group to the highest scoring group
The First Graph - The Averages
The first graph is labelled 'Overall' and shows you the overall average scores, plus the scores for each area of the 4C model.
The left-hand group of bars shows the overall scores for the groups displayed in the chart. Depending on how you filter or group your data, the bars to the right will show the overall average and area scores for each named group of people.
Breaking down the 16 sub-areas
Scroll down to see four more graphs, each representing an area of the 4C model (cognitive, capability, connection, confidence).
Within each graph are the sub-areas that fall under that section, each represented by a differently shaded bar.
The key under each graph shows which bar represents each sub-area.
In the example below, the Cognitive section is broken down into scores for Company & Customers, Personal Performance, Team Understanding and Team Co-operation.
Viewing team comments
During the survey, when someone scores low on a question, they are asked to tell us more through second-level questions. They can also leave a comment to explain in more detail why they find that area of work challenging.
Next to each graph, click 'View team comments' to view the comments made about the challenges within that area of the 4C model.
The answers to the second-level questions feed into the action plans in the Analysis page.