Staff need to be comfortable with what WeThrive is and what it will mean to them. This means framing the whole exercise in the right way.
In our experience the way to explain it is this: WeThrive is not a psychometric, or indeed any kind of test on the staff – it is a test of how well the organisation is enabling staff to perform – as seen from their point of view. The only objective is to make work work better, for the staff and ultimately the customers.
The following assets can all be used for helping staff to understand how WeThrive will help. Whether sharing our explainer video or using the posters to promote the survey and increase engagement.
Video - Our WeThrive - how it works video is available on YouTube and will help your people understand exactly how the survey process will benefit them.
Poster - Our 'polar bear' exercise asks people to think of the best job they ever had - what was it that made that job so engaging and enjoyable? We guarantee that the outcomes they talk about will link to the areas of our 4C model. This fun poster asks the 'best job' question and will get people intrigued about what WeThrive will do for them. (poster attached at bottom of this page)
Poster - Keep calm and thrive! Our take on the classic motivational poster produced by the British government in 1939 in preparation for the Second World War. (poster attached at bottom of this page)
Email - An optional 'warm-up email' can be sent as part of your WeThrive survey schedule. This email has been carefully created by our team to help explain how WeThrive will help your people and to understand the survey process. If you don't want to to send this automatic notification, feel free to copy parts of the text in your own personalised internal communications.
Survey engagement strategies
Getting as high a survey completion rate as possible is of course important to getting the full picture across your business. On average our customers achieve a 93% completion rate and many of our customers have achieved full participation.
Most important to achieving this is clear internal communications and expectation setting for what will happen post survey. Here are a few initiatives some of our customers have previously used to good effect to help increase completion rates.
- Nominate some internal 'thrivologists' as WeThrive ambassadors. It's great to get management involved as these but also people across the business. Take some time to educate these people in detail about why you are using WeThrive and encourage them to hold smaller informal sessions across their teams.
- Charitable donations for survey completion. It's a nice gesture to return people's time for completing the survey with a charitable donation. This has successfully worked where a company donated £1 to a nominated charity for every survey completed.
- Chocolate! Everyone (almost everyone) loves chocolate. It may be a somewhat simple strategy but it can work! Each day, as people complete their survey drop a chocolate bar off to their desk/work area. People will soon start asking where these are turning up from and you'll see your survey rates rocket!