The WeListen survey uses the basis of our 4C model to ask each person 16 top level questions. Each question is based around a frequency of time 'How much of the time' or 'How often' with the person responding somewhere between 'never' (0%) and 'always' (100%).
The answers to these questions are then presented in the survey reports and coaching recommendations, and used to create the overall engagement score.
Our 16 top level questions
- Company and customers - How much of the time are you really clear about how the company and its customers benefit from your work?
- Personal performance - How often are you completely clear about the performance expected from you at work?
- Team understanding - How much of the time do you feel your team understand each other and the work they are doing?
- Team co-operation - How often are you sure that the whole team is co-operating?
- Knowledge - How much of the time do you feel that you have all the necessary information to do your work?
- Skills - How much of the time do you feel you have all the necessary skills to do your work?
- Resources - How often do you feel you have all the necessary support and resources to do your work?
- Competence - How often do you feel a sense of competence and achievement at work?
- Attention - How much of the time are you able to interact and work with other people?
- Common bond - How often do you feel a common bond with others in the team, sharing ideas and team spirit?
- Status - How often do you feel that the value of your work is recognised by others?
- Security - How much of the time do you feel secure at work?
- Control - How much of the time do you feel in control at work?
- Headspace - How often are you able to have the necessary headspace to reflect and think clearly?
- Free from worry - How much of the time are you able to work free from worry and anxiety?
- Meaning - How often do you feel that your work is meaningful?
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